
Heres Why Augmented Reality Will Revolutionize Customer Service
AR can step in to support both customer service agents and customers depending on the needs and complexities of the products and assistance they require.

David currently works as CTO at Swiss Innovation Forces and is particularly skilled in industrial applications of AR. As part of his thesis for his Master's degree in Mechanical Engineering at ETH Zurich, he established a partnership with dormakaba. David developed an AR-based application that supports field technicians during the installation of dormakaba's sensor gates.

AR can step in to support both customer service agents and customers depending on the needs and complexities of the products and assistance they require.


Sign up to receive the latest access planning insights in your mailbox